January 17, 2013 at 6:45am
Companies owners response via their forum...
'Figured I better post this before competitors got the photos and make a big deal out of it on their forums. We expect some motor issues and are on top of it.
We sent Southern Marine in LA one of our early show motors and agreed to give it to a customer waiting for a motor and subsequently it had a mount failure.
They had it at a show two weeks ago. They were given mounting instructions, however after reviewing the photos and getting the part returned, they did not position the mount on the boat transom, rather raised it off the boat an inch or two for some reason. It was set up for failure and photos show the mount break above the transom.
There was no support and the mount failed after being towed back and forth to the show and then on the customer boat. We have not seen the failure on other motors tested and run this hunting season, however all our motors here in Utah and Arkansas had the mounts sitting on the top of the transom, not suspended above the transom.
I sent the parts out for x-ray and there was a little typical porosity in the casting, but nothing unusual. We did a pull test on other mounts and they rated at 4000 pounds each before they would crack, 8000 total for two sides. The hardness was right and we saw little reason for failure other than a mounting issue - the motor was not supported at all.
However, we realize some customers might make the same mistake and are including mounting instructions with the motor with photos. And we added a reinforcement plate to the mount on motors this week that increased the yoke strength from 4000 to 5500 pounds.
We are sending the customer a new motor and apologized for the inconvenience. And since he got an earlier model built months ago, we are upgrading it to the latest with other improvements to skeg, mount and handle assembly.'