Please Sign In


New To Sportsman Network?

why i cant moderators???

Reply
moderators why cant I comment on fishing forum your opinion by john f???? I can comment on everything else????
Reply
   Bad Brad
Because they locked it. Who knows why as that's rarely explained. When it comes to opinions/comments about sponsors...well you've been here long enough to know about that right?
Reply
bad brad I did think about that I guess u rite!!!! all I was gonna say was that I agree with youre 2 posts!!!! oh well!!!!
Reply
   Bad Brad
Yes sir, Mr. Beast. If you look at that post up to the left of where the members's picture goes you'll see a little lock icon which means 'that's all folks.'

The question is what did we do to get the closure? I'm pretty sure I know but if I voice 'my opinion' it may result in another closure...or worse. The only way to truly know would be for the closer to say. Kind of doubt that's going to happen though. At least the ***** part.

It's impossible to learn from your mistakes if you are not shown the error of your ways in some form or fashion.

Have a great one!

Brad
Reply
   Bad Brad
I meant to also include my thanks for what you were going to post. It was beginning to look like I was getting outnumbered by Captain Jack's friends. Nothing wrong with that kind of support and it lets you know that there are many good things about his business. I do think that some were just missing the true issue here.

As a business owner you need to figure out how to get me to come there and then get as much of my money as you can. Then you need to make me want to come back and to tell my friends what a great place it is. You do all of that in a lot of ways but mainly by providing as many services as you can. That would be the bait, groceries, ice, place to stay, etc. Some will say the most important service of these many services is CUSTOMER SERVICE!!! Actually ought to be CUSTOMER SERVICES as customer service is really more than one thing. It is ALL things. I cannot say that loud enough. A smile, hello, ready to help when needed, the ice, the bait...all of it. If I had a customer who came in with a flat tire on a trailer and didn't have a jack for whatever reason, not only would I find a jack for that customer but one of my young employees would be out there changing the tire for them.

Give the customer what they want and need and they'll be back. Go above and beyond the call of duty and they'll never go anywhere else. I don't just provide services to customers I provide CUSTOMER SERVICES. You'll get stuff from me that you'll definitely NOT get from my competitors. The goal should be that I will do everything I can possibly do to make this the most enjoyable experience my customers ever have.

Sure, there are problems that come up now and then. Comes with the territory so to speak. Having policies and procedures in place will help tremendously. The true measure of a business and owner is how these problems are handled...at the moment and then later on with the follow-up. Getting a backup system in place so when it happens again there is no problem, retraining employees, free launch next trip, apologies (a must-do) are examples of what I mean.

Sounds like to me that Captain Jack is on top of things as he seemed to be addressing the issue in the closed post. I've heard mostly nothing but good things about Sweetwater and while I am mostly a freshwater type of guy (mostly the Atchafalaya Basin) if I were to make a trip down there that's where I would probably go.

Thanks again,
Brad
Reply
yep bad brad I see the little lock! learn something new everyday I guess!!! thanks!
Reply
Once Captain Jack responded, apologized and commenters reached the point where it was just bickering back and forth, we shut it off.

As a policy we don't delete these types of posts, and when we get emailed asking us to delete them (which happens a lot) we inform the complaining party they should go respond. That said, we don't need a flame war either.
Reply
   Bad Brad
Thanks Mr. Admin, for your response and in clearing this up somewhat. Hopefully, we've all learned a little bit from all of this.

Brad
Reply
yep moderators, that makes sense!! thanks for the response!!!
Reply