April 03, 2010 at 10:34am
Folks, we have heard this complaint before and responded to it numerous times.
We understand there are those who do not like the ability to bump a classified to the top. However, for every one of you who don't like these bumps, there is another user who didn't like the chronological order of the posts. Here's why:
When we had the classifieds set up to stick ads in chronological order (no bumping allowed), many users simply re-posted their ads in an attempt to keep their ad on the front page. That resulted in howls of complaints about duplicate ads as more and more users went this route.
So we are caught in the difficult position of trying to please everyone. It's impossible.
We are working to minimize the problem, but either way we set up the classifieds makes some people unhappy.
And neither way ensures your ad will be on the first couple of pages long because of the sheer number of ads being placed. The fact is that ads move quickly down the list because so many people are using the free service. On Thursday, for example, there were 119 new ads posted in the classified section.
So what would your rather? Users bumping their ads to the top or having to wade through dozens of the same ad to find new items for sale? Those are really the two choices as long as this is a free service.
Or would you rather we make the classifieds a pay-for-use section, where anyone wanting to sell something has to pay a set fee? I suspect that wouldn't be liked very much, but it would certainly stop people from duplicating their ads, and then we could switch to the chronological system with minimum problems.
Please understand that we'd love to be able to snap our fingers and fix this problem, but it's not that easy.
The good news is that people are using the section for one reason: It works. On the same day 119 new ads were posted, more than 11,000 people viewed the section. So there are a lot of eyes on your ads.
We appreciate your input, and hope that we can develop a solution that works for everyone.