Not sure what happened to my first post...
I just want to share a story about an unfortunate event that no archer wants to happen, but Brad at La Outdoors made it right!
I arrive yesterday to pick up my new bow (Mathews Chill) from Brad. As we were paper tuning, about the 10th shot or so out of my new bow, my release prematurely opened about mid draw! The bow went flying out of my hand and fell to the concrete floor! Both cams and one of the limbs were damaged! I was devastated! Brad assured me he would make it right! Even though it was my fault, Brad mentioned he would call Mathews and give them the honest story to see if they would warranty any of it. I did not have high hopes, so I figured I'd have to find a way to pay for the repairs.
Well after a sleepless night, I received a call from Brad as promised just now! He said he spoke to his Mathews rep and Mathews is going to warranty the repairs! La Outdoors and Mathews Bows truly have the best customer support in the world! I do not know of another manufacturer or bow shop that would go to such great lengths for their customers!
Brad and Mathews have just gained a customer for life! Please stop by Louisiana Outdoors in Pearl River and talk to Brad! Tell him Bryan J (the guy that dropped the brand new Chill) sent you!